This article will step you through how to set up your new Biometric Scanner.
Table of Contents
Connecting to Wi-Fi
To connect your scanner to your Wi-Fi network, follow these steps:
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Access the Main Menu: Press the icon in the bottom right-hand corner with the 4 small squares.
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Navigate to Wi-Fi Settings: Select "System Settings” then “Network Settings” then "Wi-Fi Settings".
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Select Your Network: Choose your Wi-Fi network from the list.
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Enter Password: Input your Wi-Fi password.
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Connect: Press "Connect to Wi-Fi (OK)".
Troubleshooting: If the connection fails, double-check your password for accuracy and try again.
Enrolling Biometrics
To enrol employee biometrics:
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Access the Main Menu: Press the icon in the bottom right-hand corner with the 4 small squares.
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Go to User Management: Select "User management".
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Find the Employee: Scroll with your finger or search their name in the search bar. Employees should automatically sync from Timecloud to your scanner.
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Select and Edit: Once the employee is located, select their name to edit their profile.
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Assign User Role:
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* Normal User: For regular employees.
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* Super Admin: For managers or supervisors who require access to the scanner's main menu.
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Choose Biometric Method: Select "Fingerprint", or "Face".
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To ensure consistent and reliable clocking, we recommend enrolling users with at least two forms of biometrics. This provides a backup method for authentication if one biometric fails or is unavailable.
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Follow On-Screen Instructions: Complete the enrolment process as guided by the on-screen prompts.
Adding a User Password
Allow employees to clock in using a password:
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Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.
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Go to User Management: Select "User management".
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Find the Employee: Scroll with your finger or search their name in the search bar. Employees should automatically sync from Timecloud to your scanner.
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Select and Edit: Once the employee is located, select their name to edit their profile.
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Set Password: Select "Password" and set a 6-digit PIN. Press "OK".
Note: For employees to clock in using their password, they must first enter their 6-digit Timecloud employee ID using the user icon in the lower-left corner of the Home Screen.
Turning Off Voice Prompts
To disable voice prompts:
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Access the Main Menu: Press the icon in the bottom right-hand corner with the 4 small squares.
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Go to System Settings: Select "System Settings" then "Sound Settings".
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Turn Off Voice Prompt: Toggle "Voice Prompt" to OFF OR adjust Voice Volume using the sliding toggle.
Adding New Work Codes (For accounts with Timecloud's Job Tracking Module)
To add new work codes:
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Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.
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Go to Work Code: Select "Work Code" then "Work Codes List".
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Enter Work Code Information:
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* ID: Find this within your Timecloud account in the Job Tracking module.
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* Name: Use the same name as listed in your Timecloud account.
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Locating the Serial Number
To find your device's serial number:
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Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.
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Go to System Settings: Select "System Settings" then "About Device".
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View Serial Number: Scroll down to “Device Info”. The serial number will be displayed.
Important Notes
Timecloud does not recommend changing any other settings on your device. These have been pre-configured for your specific workflow. If you have questions about your configuration, please contact our support team.