Getting Started with the Timecloud Mobile App

Your company admin can also send you a download link directly from the web app.

When your admin sends you the download link, the email includes everything you need to get started:

Your name and email address — confirms who the invite is for.
Your 4-digit PIN — use this to log in on the Employee tab.
Company branding — your company's logo and colours so you know it's legitimate.
Enabled features — a summary of what you can do in the app (e.g. shifts, leave requests, timesheets, rosters, forms, job approvals, announcements).

Keep this email handy — it has your PIN and login email ready to go.

The login screen has two tabs — Employee and Manager — so you can pick the one that matches your role.

Tap the eye icon next to the PIN field to show or hide your PIN.

Select the Manager tab.
Tap Sign In as Manager.
A secure browser window will open — enter your email and password there.
If your company has enabled multi-factor authentication (MFA), you will be prompted to complete the verification step (e.g. enter a code from your authenticator app).
Once authenticated, you'll be returned to the app automatically.

Tick Remember me for 30 days before tapping Sign In to stay logged in longer.

If your company has enabled MFA for managers:

After entering your email and password in the secure browser, you will be prompted for a verification step.
Open your authenticator app (e.g. Google Authenticator, Microsoft Authenticator) to retrieve the one-time code.
Enter the code and confirm to complete login.
MFA is handled entirely within the secure sign-in browser — no separate screen required.

Employees who log in with a PIN are not prompted for MFA.

The app has five main tabs at the bottom of the screen:

Tab	What It Does
Home	Your dashboard — see who is clocked in and your current status
Time Clock	Clock in, clock out, and manage breaks
Timesheet	View and edit your worked hours
Roster	See your upcoming shifts and schedules
Leave	Apply for leave and check your balances

Tap any tab to switch between sections.

To view your profile:

Tap the profile icon (top-right corner or via the menu).
Here you can see:
- Your name and email
- Your company name
- Your payroll code
- Your assigned groups and roles

When a new version is available, your device will notify you through the App Store or Google Play.
Tap Update to install the latest version.
Keeping the app up to date ensures you have the latest features and security improvements.

Tip: Enable auto-updates on your device so you always have the latest version.

This guide walks you through downloading, logging in, and navigating the Timecloud mobile app for the first time.