How to Configure Minimum Engagement Rules

Where to Find It

Go to Settings > Payroll Rules and scroll to the Pay Rules and Calculations section.
Select or create an award, then open the Rules step (Step 4).
Select the relevant Employment Type from the panel.
Expand the Daily Minimum Engagement accordion.

Rule Types Available

There are three types of minimum engagement rules:

1. Shift-Based Minimum Engagement

Guarantees minimum hours based on specific shifts.

How to set it up:

Click Add Rule under the Shift-Based Minimum Engagement header.
Working Shifts — tick the checkboxes next to each shift that should trigger this rule. Only selected shifts are evaluated.
Apply minimum engagement without check-in — toggle this on if the guarantee should apply even when an employee has no clock-in record for that shift.
- ON — the employee receives minimum hours even without clocking in
- OFF (default) — minimum engagement only applies when the employee has a clock-in record
Conditions — define hour thresholds:
- Each condition reads: "If worked within [X] hours, top up to [X] hours"
- Click Add Condition to add more tiers
- Click the delete icon to remove a condition
Clause — enter the relevant award clause number for reference
Rule Title — give the rule a descriptive name
Enabled toggle — turn the rule on or off

2. Daily Minimum Engagement

Guarantees minimum hours based on the day worked, regardless of shift.

How to set it up:

Click Add Rule under the Daily Minimum Engagement header.
Applicable Days — tick the days (Sunday–Saturday) this rule applies to.
Conditions — same threshold-based setup as shift-based:
- "If worked within [X] hours, top up to [X] hours"

Click Add Condition How to Configure Minimum Engagement Rules

Minimum engagement rules guarantee that employees are paid for a minimum number of hours when they work, even if they clock fewer actual hours. This is common in many awards and enterprise agreements.

Where to Find It

Go to Settings > Payroll Rules and scroll to the Pay Rules and Calculations section.
Select or create an award, then open the Rules step (Step 4).
Select the relevant Employment Type from the panel.
Expand the Daily Minimum Engagement accordion.

Rule Types Available

There are three types of minimum engagement rules:

1. Shift-Based Minimum Engagement

Guarantees minimum hours based on specific shifts.

How to set it up:

Click Add Rule under the Shift-Based Minimum Engagement header.
Working Shifts — tick the checkboxes next to each shift that should trigger this rule. Only selected shifts are evaluated.
Apply minimum engagement without check-in — toggle this on if the guarantee should apply even when an employee has no clock-in record for that shift.
- ON — the employee receives minimum hours even without clocking in
- OFF (default) — minimum engagement only applies when the employee has a clock-in record
Conditions — define hour thresholds:
- Each condition reads: "If worked within [X] hours, top up to [X] hours"
- Click Add Condition to add more tiers
- Click the delete icon to remove a condition
Clause — enter the relevant award clause number for reference
Rule Title — give the rule a descriptive name
Enabled toggle — turn the rule on or off

2. Daily Minimum Engagement

Guarantees minimum hours based on the day worked, regardless of shift.

How to set it up:

Click Add Rule under the Daily Minimum Engagement header.
Applicable Days — tick the days (Sunday–Saturday) this rule applies to.
Conditions — same threshold-based setup as shift-based:
- "If worked within [X] hours, top up to [X] hours"
- Click Add Condition for more tiers
Enter the Clause, Rule Title, and use the Enabled toggle.

3. Public Holiday Minimum Engagement

Guarantees minimum hours for work on public holidays.

How to set it up:

Click Add Rule under the Public Holiday Minimum Engagement header.
Conditions — define hour thresholds (same format as above).
No day selection needed — this rule automatically applies to configured public holidays.
Enter the Clause, Rule Title, and use the Enabled toggle.

Managing Rules

Enable/disable the entire group — use the toggle on the Daily Minimum Engagement accordion header to turn all minimum engagement rules on or off at once.
Remove a rule — click the remove icon in the clause section of any rule.
Multiple rules — you can add multiple rules of each type with different conditions.

Quick Reference

Setting	What It Does
Working Shifts checkboxes	Choose which shifts trigger the shift-based rule
Apply minimum engagement without check-in	Pay minimum hours even when no clock-in exists
Applicable Days checkboxes	Choose which days trigger the daily rule
Conditions (threshold / minimum)	Define tiered minimum-hour guarantees
Clause field	Reference the relevant award clause number
Rule Title	Name your rule for easy identification
Enabled toggle	Turn individual rules on or off

Tips

Use tiered conditions when your award has different minimum hours for different shift lengths (e.g., shifts under 4 hours get 3 hours minimum, shifts under 8 hours get 4 hours minimum).
Shift-based rules are ideal when minimum engagement depends on the specific shift template. Daily rules are better when the guarantee applies regardless of which shift was worked.
Remember to test your rules using the Test Bench before publishing live.

3. Public Holiday Minimum Engagement

Guarantees minimum hours for work on public holidays.

How to set it up:

Click Add Rule under the Public Holiday Minimum Engagement header.
Conditions — define hour thresholds (same format as above).
No day selection needed — this rule automatically applies to configured public holidays.
Enter the Clause, Rule Title, and use the Enabled toggle.

Managing Rules

Enable/disable the entire group — use the toggle on the Daily Minimum Engagement accordion header to turn all minimum engagement rules on or off at once.
Remove a rule — click the remove icon in the clause section of any rule.
Multiple rules — you can add multiple rules of each type with different conditions.

Quick Reference

Setting	What It Does
Working Shifts checkboxes	Choose which shifts trigger the shift-based rule
Apply minimum engagement without check-in	Pay minimum hours even when no clock-in exists
Applicable Days checkboxes	Choose which days trigger the daily rule
Conditions (threshold / minimum)	Define tiered minimum-hour guarantees
Clause field	Reference the relevant award clause number
Rule Title	Name your rule for easy identification
Enabled toggle	Turn individual rules on or off

Tips

Use tiered conditions when your award has different minimum hours for different shift lengths (e.g., shifts under 4 hours get 3 hours minimum, shifts under 8 hours get 4 hours minimum).
Shift-based rules are ideal when minimum engagement depends on the specific shift template. Daily rules are better when the guarantee applies regardless of which shift was worked.
Remember to test your rules using the Test Bench before publishing live.