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How to Connect a Payroll Provider

Timecloud integrates directly with your payroll system so you can sync employees, map pay codes, and publish timesheets — all without manual data entry.

Step 1: Open the Payroll Page

  • Click Payroll from the main navigation menu.

  • You'll see the Select Payroll Provider screen with two sections:

    • Enabled Integrations — Providers you've already connected.

    • Available Integrations — Providers ready to be set up.


Step 2: Choose Your Provider

  • Click on the provider you want to connect (e.g., Xero, MYOB, QuickBooks Online).

  • Click the Connect to [Provider Name] button.


Step 3: Authorise the Connection

  • You'll be redirected to your provider's login page.

  • Sign in and authorise Timecloud to access your payroll data.

  • Once approved, you'll be returned to Timecloud automatically.

Some providers use basic authentication (username and password) instead of OAuth. In those cases, you'll see a login form directly within Timecloud.

Smartly

Smartly uses a secure OAuth connection. When you click Connect to Smartly, you'll be redirected to the Smartly login page. Sign in with your Smartly credentials and authorise the connection. Timecloud will automatically detect your Smartly company — no additional file or tenant selection is needed.

Payroll Metrics

When connecting Payroll Metrics, you’ll be asked for five credentials:

  • Customer Code — Your unique Payroll Metrics customer identifier.
  • Username — Your Payroll Metrics login username.
  • Password — Your Payroll Metrics login password.
  • Custom Header Name — Provided by Payroll Metrics for your account.
  • Custom Header Value — Provided by Payroll Metrics for your account.

All five fields are required. Contact your Payroll Metrics representative if you don’t have these details.


Step 4: Select a Company File or Tenant (If Applicable)

Some providers (like MYOB) support multiple company files or tenants.

    • A table will display all available company files.

    • Click Select next to the one you want to use.

    • To add more tenants, use the Add [Tenant Name] button.

    • To remove a tenant, click the Delete icon next to it.

      • A table will display all available company files.
      • Click Select next to the one you want to use.
      • To add more tenants, use the Add [Tenant Name] button.
      • To remove a tenant, click the Delete icon next to it.

        Some providers (like MYOB) support multiple company files or tenants.


Note: Smartly does not require this step — your company is identified automatically during authorisation.

What's Next?

Once connected, you’ll land on the Payroll Dashboard, where you can:

  • Map employees to their payroll records
  • Configure pay code mappings
  • Publish timesheets
  • Set up automations
  • Sync leave balances (supported providers)
  • Export or import jobs (supported providers)