How to Create a Shift Template
Shift templates define everything about a shift — times, breaks, colour coding, and more. Once created, a template can be assigned on the roster or added to a shift pattern.
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Go to the Shifts page from the main menu.

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Click New Shift at the top of the Shifts section.

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Fill in the General tab:
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Shift name — Give the shift a clear, recognisable name (e.g. “Morning”, “Night”). This cannot be changed after creation.
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Start time / Finish time — Set when the shift begins and ends.
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Limit start time / Limit finish time — Toggle on to ignore any time captured outside the shift window. Useful for preventing early clock-ins or late clock-outs from inflating hours.
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Shift colour — Pick a colour so this shift stands out on the roster.

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Enable prompts — Turn on to send shift reminder notifications to employees.
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Not working — Mark this shift for days employees are not expected to work (e.g. a “Day Off” shift).
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Exclude from Roster Auto-Fill — Prevent the roster auto-fill from assigning this shift automatically.
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Click Save.


Tips
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Use clear, descriptive names — your team will see these on the roster and in the mobile app.
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Assign a distinct colour to each shift so the roster is easy to read at a glance.
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Use Limit start/finish time to enforce accurate timekeeping and prevent unintended overtime.