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How to Set Up Notifications

The Notifications section controls all the prompts, reminders, and alerts sent to employees and managers throughout the workday. Fine-tune these to keep everyone informed without overwhelming them.

Getting There

  1. Click Settings (cog icon) in the left sidebar.

  2. Select Notifications from the settings menu.

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Employee Shift Prompts

These are messages sent to employees based on their shift schedule.

Available prompts

  • Early Start — notifies an employee when they clock in before their shift.

  • Late Start — notifies an employee when they haven't clocked in and their shift has started.

  • Early Finish — notifies an employee when they clock out before their shift is scheduled to end.

  • Late Finish — notifies an employee when they're still clocked in after their shift should have ended.

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To configure a prompt

  1. Toggle the prompt on.

  2. Set the Threshold (minutes before or after the shift boundary that triggers the notification).

  3. Customise the Message text employees will see.

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Notification Type

  • Choose how employee prompts are delivered: Mobile App, Email, or both.

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Administrator Prompts

These are alerts sent to managers and admins.

Available prompts

  • Early Start, Late Start, Early Finish, Late Finish — same as employee prompts, but sent to the manager instead.

  • Each can have its own Threshold and Message.

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Manager Notification at Clock In

  • Toggle on to notify admins when employees clock in.

Manager Notification Type

  • Choose how manager prompts are delivered: Mobile App, Email, or both.

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Manager Report

  • Toggle on to send admins a daily attendance summary email.

  • Set the Manager Report Time — the time of day the report is sent.

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Leave Application Emails

  • Toggle on to email admins when employees submit a leave request.

Not Working Shift Notifications

  • Toggle on to notify admins when an employee clocks in for a shift they are not scheduled to work.

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Saving Your Changes

  • Click Save Changes at the bottom of the page.


Tips

  • Start with the most important prompts (e.g. Late Start for employees, Manager Report for admins) and add more as needed.

  • Set reasonable thresholds — a 5-minute late start threshold avoids false alerts for minor delays.

  • Use Leave Application Emails so managers never miss a time-off request.