--- title: How to Use Client Job Approval description: Client Job Approval lets you get sign-off on worked hours from a client or internal approver, directly from the Timecloud mobile app. --- [Skip to content](https://help.jointimecloud.com/how-to-use-client-job-approval#main-content) [Contact us](https://help.jointimecloud.com/kb-tickets/new?hsLang=en) [![Timecloud-Logo-600-2](https://help.jointimecloud.com/hs-fs/hubfs/Timecloud-Logo-600-2.png?width=200&height=40&name=Timecloud-Logo-600-2.png)](https://help.jointimecloud.com/?hsLang=en) Open main navigation Close main navigation - [Contact us](https://help.jointimecloud.com/kb-tickets/new) - [Go to app.jointimecloud.com](https://app.jointimecloud.com/) [Go to app.jointimecloud.com](https://app.jointimecloud.com/) Got questions? Ask away - There are no suggestions because the search field is empty. 1. [Service Portal](https://help.jointimecloud.com/?hsLang=en) 2. [Mobile App](https://help.jointimecloud.com/mobile-app?hsLang=en) # How to Use Client Job Approval ## Client Job Approval lets you get sign-off on worked hours from a client or internal approver, directly from the Timecloud mobile app. #### Overview Client Job Approval is used when your company requires formal approval of worked hours — either from an internal manager or from an external client. Approval reports capture which check-in pairs were worked, any disputes, comments, and a digital signature. --- #### Selecting Check-In Pairs for Approval![IMG_9051](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9051.jpeg?width=159&height=345&name=IMG_9051.jpeg)   - Open the **Client Job Approval** section from the app menu. - Select the **check-in pairs** (shifts) you want to include in the approval report. - You can select individual entries or multiple entries at once.     --- #### Internal Approval Workflow![IMG_9054](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9054.png?width=150&height=325&name=IMG_9054.png)![IMG_9052](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9052.jpeg?width=150&height=325&name=IMG_9052.jpeg) For internal approvals: - Select the check-in pairs and tap **Submit for Internal Approval**. - An internal reviewer (e.g. your manager) will review the hours. - Once reviewed, the approver signs off with a **digital signature**.   --- #### Client Approval Workflow #### ![IMG_9055](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9055.jpeg?width=150&height=325&name=IMG_9055.jpeg) #### ![IMG_9051](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9051.jpeg?width=150&height=325&name=IMG_9051.jpeg) For client-facing approvals: - Select the check-in pairs and tap **Submit for Client Approval**. - Hand your device to the **client** so they can review the entries.         ![IMG_9058](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9058.png?width=150&height=325&name=IMG_9058.png) ![IMG_9056](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9056.jpeg?width=150&height=325&name=IMG_9056.jpeg) - The client can approve or dispute individual entries. - Once satisfied, the client provides a **digital signature** to complete the approval.         --- #### Disputing and Approving Entries #### ![IMG_9059](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9059.jpeg?width=150&height=325&name=IMG_9059.jpeg) - During review, each check-in entry has a toggle: - **Approve** — confirms the hours are correct. - **Dispute** — flags the entry for review or correction. - Disputed entries can include a comment explaining the issue. #### Adding Comments to Approvals - Tap the **comments field** on any entry to add a note. - Comments are saved with the approval report and visible in the history. --- #### Digital Signature Sign-Off![IMG_9057 2](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9057%202.png?width=150&height=325&name=IMG_9057%202.png)   - At the end of the approval process, the approver is prompted to provide a **digital signature**. - Use your finger or stylus to sign on the screen. - Tap **Confirm** to save the signature with the report.     --- #### Saving and Managing Drafts![IMG_9051-1](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9051-1.jpeg?width=150&height=325&name=IMG_9051-1.jpeg)   - If you are not ready to submit, tap **Save as Draft**. - Drafts are saved locally and can be resumed later. - Access your drafts from the **Approval Reports** section.     --- #### Viewing Approval Reports![IMG_9060](https://help.jointimecloud.com/hs-fs/hubfs/IMG_9060.jpeg?width=150&height=325&name=IMG_9060.jpeg)   - Go to the **Approval Reports** section to see all submitted reports. - Use **search** and **filter** options to find specific reports by date, employee, or status.       --- #### Approval Report Statuses   | Status | Meaning | | --- | --- | | **Draft** | The report has been started, but has not been submitted | | **Internal Approved** | The report has been approved by an internal reviewer | | **Client Approved** | The report has been signed off by the client | - 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