1. Service Portal
  2. Biometric Scanners

Biometric Scanner Setup - SpeedFace Model

This article will step you through how to set up your new Biometric Scanner.

  1. Connecting to Wi-Fi
  2. Enrolling Biometrics
  3. Adding a User Password
  4. Turning Off Voice Prompts
  5. Adding New Work Codes (Timecloud Job Tracking Module)
  6. Locating the Serial Number
  7. Enabling Tap-to-Wake
  8. Important Notes

Connecting to Wi-Fi

To connect your scanner to your Wi-Fi network, follow these steps:

  1. Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.

  2. Navigate to Wi-Fi Settings: Select "Comm" then "Wi-Fi Settings".

  3. Turn on Wi-Fi: Toggle "Wi-Fi" to ON.

  4. Select Your Network: Choose your Wi-Fi network from the list.

  5. Enter Password: Input your Wi-Fi password.

  6. Connect: Press "Connect to Wi-Fi (OK)".

Troubleshooting: If the connection fails, double-check your password for accuracy and try again.

 

Enrolling Biometrics

To enrol employee biometrics:

  1. Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.

  2. Go to User Management: Select "User management" then "All users".

  3. Find the Employee: Search by Timecloud employee ID or navigate between screens using the icon in the top right corner. Employees should automatically sync from Timecloud to your scanner.

  4. Select and Edit: Once the employee is located, select their name and click "edit".

  5. Assign User Role:

    1. * Normal User: For regular employees.

    2. * Super Admin: For managers or supervisors who require access to the scanner's main menu.

  6. Choose Biometric Method: Select "Palm", "Fingerprint", or "Face".

    1. To ensure consistent and reliable clocking, we recommend enrolling users with at least two forms of biometrics. This provides a backup method for authentication if one biometric fails or is unavailable.

  7. Follow On-Screen Instructions: Complete the enrolment process as guided by the on-screen prompts.

 

Adding a User Password

Allow employees to clock in using a password:

  1. Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.

  2. Go to User Management: Select "User management" then "All users".

  3. Find the Employee: Search by Timecloud employee ID or navigate between screens using the icon in the top right corner.

  4. Select and Edit: Once the employee is located, select their name and click "edit".

  5. Set Password: Select "Password" and set a 6-digit PIN. Press "OK".

Note: For employees to clock in using their password, they must first enter their 6-digit Timecloud employee ID using the keyboard icon in the lower-left corner of the Home Screen.

 

Turning Off Voice Prompts

To disable voice prompts:

  1. Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.

  2. Go to Personalise: Select "Personalise" then "Voice".

  3. Turn Off Voice Prompt: Toggle "Voice Prompt" to OFF.

 

Adding New Work Codes (For accounts with Timecloud's Job Tracking Module)

To add new work codes:

  1. Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.

  2. Go to Work Code: Select "Work Code" then "New Work Code".

  3. Enter Work Code Information:

    1. * ID: Find this within your Timecloud account in the Job Tracking module.

    2. * Name: Use the same name as listed in your Timecloud account.

 

Locating the Serial Number

To find your device's serial number:

  1. Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.

  2. Go to System Info: Select "System Info" then "Device Info".

  3. View Serial Number: The serial number will be displayed.

 

Enabling Tap-to-Wake

This feature disables camera auto-detection. To enable it:

  1. Access the Main Menu: Press the icon in the bottom right-hand corner with the 3 horizontal lines.

  2. Go to System: Select "System" then "Tap-to-Wake".

  3. Enable Tap-to-Wake: Toggle "Enable Tap-to-Wake" to ON

*Contact our Support Team if this setting is missing from your device.

 

Important Notes

Timecloud does not recommend changing any other settings on your device. These have been pre-configured for your specific workflow. If you have questions about your configuration, please contact our support team.